How to subscribe

Start a new subscription or choose Free Lite

For a new subscription, start from the app. A payment-recovery email may contain a secure link for a purchase you already started; it is not the standard way to choose a new plan. To choose Monthly, Annual, Lifetime, or continue with Free Lite after the trial:

1. Open Weesper Neon Flow.
2. Open Subscription.
3. Click Choose a plan.
4. Select Monthly, Annual, or Lifetime, or keep using Free Lite.
5. Secure Stripe Checkout opens in your browser for a paid plan.

Upgrade Monthly or Annual to Lifetime

If you already have a Monthly or Annual subscription:

1. Open Subscription in Weesper Neon Flow.
2. Click Get Lifetime in the plan picker.
3. Complete the secure Stripe Checkout opened in your browser.

Do not cancel the recurring subscription first. The in-app flow handles the existing subscription and any applicable credit. See lifetime upgrade help if checkout fails.

Manage an existing subscription

Use Manage Billing only for an existing recurring subscription:

1. Open Subscription.
2. Click Manage Billing.
3. The Stripe Customer Portal opens in your browser.

There you can update payment details, view invoices, change a recurring plan, or cancel renewal. Read Managing Your Subscription for details.

Purchase not recognized

If you completed payment but Weesper Neon Flow does not recognize it:

1. Open Subscription.
2. Enter the email address used for payment.
3. Click Link Email.
4. Click Refresh Status.

If the status remains unchanged, contact support with your payment email and the error details. See How to Activate Your License.