Troubleshooting
Microphone Not Working
Troubleshoot microphone detection and permission issues in Weesper Neon Flow on Mac and Windows. Check system permissions, drivers, and input device selection.
Text Not Inserting
Fix issues with text not being inserted at the cursor position after dictation.
Improving Transcription Accuracy
Tips to improve voice recognition accuracy in Weesper Neon Flow: speak clearly, pick the right model, reduce noise, customize the dictionary, and tune your mic.
Windows Security Warning (SmartScreen)
How to handle the Windows SmartScreen warning when installing Weesper Neon Flow. This is normal for new applications and does not indicate a security risk.
VCOMP140.DLL Not Found on Windows (Visual C++ Redistributable Missing)
If Weesper Neon Flow fails to start with a 'VCOMP140.DLL was not found' system popup on Windows, you are missing the Microsoft Visual C++ Redistributable. Here is the two-minute fix.
Why does my dictation appear in English?
What to do if Weesper Neon Flow transcribes or translates into English while you are speaking French, German, or another language.
Text is not inserted in some Windows applications
What to do if Weesper Neon Flow works in some Windows apps but not in business software, admin tools, or an app launched as administrator.
Windows, ARM, GPU, and NPU performance
Understand why transcription can be slow on Windows and how to choose a faster profile in Weesper Neon Flow.
Adjusting Speed and Transcription Quality
Three settings control the balance between speed and accuracy in Weesper Neon Flow: profile, Quality level, and GPU acceleration. Here is how to tune them.