Billing & Account
How to Activate Your License
Step-by-step instructions to activate your Weesper Neon Flow license after purchase: enter your key, link your email, and confirm activation on Mac or Windows.
Managing Your Subscription
Learn how to update payment info, change plans, or cancel your Weesper Neon Flow subscription.
Offline Usage and License Verification
How Weesper Neon Flow handles license verification offline: grace period, periodic online checks, error messages, and how to keep using the app on the road.
Using on Multiple Devices
How to use your Weesper Neon Flow license across multiple computers.
Trial Expired — What to Do
Options when your 15-day free trial of Weesper Neon Flow ends.
Invoices and company billing information
How to find your Weesper Neon Flow invoices, update billing information, and request an invoice in your company name.
What to do if the lifetime upgrade fails
Solutions if Weesper Neon Flow shows an error when upgrading from a monthly or annual subscription to the lifetime plan.
First activation: where do I enter my email?
How to link Weesper Neon Flow to your trial or subscription on first launch by entering your email in the activation field on macOS or Windows. Step-by-step.
How to subscribe
Choose a Weesper Neon Flow plan, upgrade to Lifetime, manage an existing subscription, or link a purchase that is not recognized.