One License, Multiple Devices
Your personal Weesper Neon Flow Direct license can be used on up to three Mac or Windows computers that belong to you. It is for one user and cannot be shared with another person.
This includes any combination of your desktop and laptop computers. You do not need a separate Direct license for each of your three personal computers.
Link Email remains the standard activation flow. To discourage account sharing, Weesper may temporarily delay a new activation after an unusual burst of installations. Computers already recognized for the license keep working. Retry after 24 hours. If the delay is still shown after that, contact support.
Purchases through the Mac App Store or Microsoft Store follow their respective store terms.
How to Activate on a New Device
- Install Weesper Neon Flow on the new device
- Open the Subscription tab
- Enter the same email address used for your original purchase
- Click Link Email
To replace a computer, install the app on the replacement and link your purchase email. Contact support@weesperneonflow.ai only if activation fails or your paid access is not recognized.
Changing Your Email
In the Direct app:
- Open Settings > Subscription
- Select Change Email
- Enter the email address associated with your paid access
If the new email has no paid access, the app keeps an existing active link unchanged. Contact support@weesperneonflow.ai only if the relink fails or the paid access is not recognized.